We're leading manufacturer of anti-counterfeit solutions and
safeguard brands across industries with cutting-edge security
solutions that prevent counterfeiting and ensure product
authenticity.
Counterfeits are a multi-dollar underground industry which is imposing threats for any business or brand. Counterfeit products weaken the original company’s brand image.
There are some serious implications on the brand value and brand reputation as discussed below.
Loss of revenue & profit margins: Consumers purchase fake product thinking of buying a branded product. The sale of the legitimate brand gets diverted to the counterfeit product. Even the profits derived from the sale of these fake products are based on the reputation of the original brand.
Deteriorate Brand Image: Fake products devalue the original brand by using inferior quality and substandard material and components. The expectations of the end consumer regarding the quality are lost. Even the exclusivity of the branded products is lost.
Customer loyalty is lost: Customers lose their trust in the brand after unintentionally purchasing a counterfeit. The positive image gets eroded and what is passed on is the bad word of mouth.
Sabotage Brand Equity: counterfeit products use a brand’s image and reputation and destroy them. Establishing a brand image is not an overnight process. It involves the hard work of the employees and the employers. When it comes to enjoying the fruits, brand equity is ripped off by the counterfeits. Brand value and credibility diminish in the market.
Brand and product reputation damage: Product reputation gets damaged when the consumer buys it expecting the quality of an original brand but gets an inferior quality. Counterfeit products might wear out easily because of cheap and substandard materials used in making them. Counterfeit pharma products might have serious health repercussions also, putting the life of the consumers in danger.
Brand image needs to protect more
There might not be any short-term serious impacts of fake products but they might hit the consumer’s buying behavior in the long run. With the growing e-commerce channels, the growth of the counterfeit products doesn’t seem to slow down.
Brand image needs to protect more as the counterfeits are continuously increasing their numbers and imitation quality. The original brands need to become more cautious about their intellectual property infringement and take appropriate legal actions.
Imagine a patient in a small town buying antibiotics with hope for recovery, only to later discover the medicine was fake. This isn’t just a business challenge; it’s a human crisis that threatens lives and erodes trust in healthcare.
According to the World Health Organization (WHO), about 1 in 10 medical products in low- and middle-income countries is substandard or falsified, with antibiotics among the most commonly counterfeited. In India, this issue is especially severe in tier-2 and rural markets, where patients depend heavily on affordable medicines but have fewer tools to verify authenticity.
For domestic pharma companies with mass-market distribution, protecting these communities goes beyond compliance — it’s about safeguarding public health and protecting brand trust in the very markets where demand is highest.
Why Rural and Tier-2 Markets Face Bigger Risks
Medicines in rural areas often pass through long, complex distribution chains before reaching patients. With fewer regulatory checks, limited pharmacist training, and high demand for low-cost antibiotics, counterfeiters exploit every gap.
Why antibiotics?
They are the most prescribed medicines in rural India.
Counterfeit versions are easy to circulate undetected.
Fake or substandard antibiotics fuel antimicrobial resistance (AMR), making genuine treatments less effective.
The result: patients don’t recover, resistance spreads, and pharma brands lose credibility.
Practical Packaging Solutions That Work on the Ground
Domestic pharma leaders don’t need futuristic tech — simple, field-proven solutions can protect both patients and business in high-risk markets:
1. QR Codes for Instant Verification
With smartphone use now above 50% in tier-2 and rural India, secure QR codes allow patients and chemists to scan and confirm authenticity in seconds.
2. Scratch-to-Reveal Codes
A cost-effective feature where patients scratch a panel to uncover a one-time code, then send it via SMS for instant confirmation. Perfect for regions with poor internet but reliable mobile coverage.
3. Toll-Free Number Verification
For areas where smartphones are less common, patients can call a toll-free number, enter the pack code, and receive immediate confirmation.
4. Serialization & Track-and-Trace
For companies looking at scale, serialization (unique pack codes) with Track-and-Trace systems enables full supply chain visibility. While CDSCO already mandates serialization for exports, extending it domestically creates a powerful barrier against counterfeits.
Even the best packaging features work only if people know how to use them. Pharma companies can build trust by:
Printing clear calls-to-action on packs like “Scan to Verify” or “Scratch and SMS to Confirm.”
Training distributors, chemists, and field staff to explain features.
Partnering with health workers and pharmacist associations to promote safe buying practices.
What Pharma Companies Can Do Today
Adopt at least one low-cost anti-counterfeit feature suited to your market.
Train distributors and field teams to guide chemists on how to use these features.
Print simple instructions on every pack to drive patient adoption.
Monitor ground feedback and refine your packaging strategy over time.
Beyond Packaging: Partnerships Multiply Impact
Technology works best when paired with collaboration.
Pharma companies can:
Partner with local health workers to raise awareness.
Work with pharmacist associations to block counterfeit circulation.
Align with regulators like CDSCO — and globally with bodies like TGA and USFDA — to meet compliance while building consumer confidence.
Why Acting Now Matters
Counterfeiting in non-urban supply chains is no longer just a rural problem — it’s a nationwide risk. Ignoring it can result in regulatory challenges, lost market share, and, most importantly, lives lost.
By contrast, acting now with practical anti-counterfeit packaging creates an opportunity to:
Protect patients where they are most vulnerable.
Safeguard your brand in India’s fastest-growing pharma markets.
Position your company as a trusted healthcare partner at home and globally.
Because at the end of the day, packaging isn’t just about protecting a product — it’s about protecting people.
Moving Forward with Safer Packaging
At Lasersec Technologies, we help pharma companies design practical anti-counterfeit packaging solutions — from scratch panels and QR codes to serialization and Track & Trace.
Backed by compliance expertise and real-world field success, our goal is simple: to help you protect patients, build trust, and stay ahead of counterfeiters in both rural India and global markets.
You’ve secured the order, production is complete, and your shipment is ready to move. But then, just before dispatch, your buyer asks:
“Does your packaging meet serialization and scan-based proof requirements?”
Imagine losing a million-dollar contract — not because of your medicine, but because your packaging failed to inspire trust. This is the reality many exporters face today. For global buyers, packaging has become the deciding factor between smooth delivery and a deal falling apart.
Why Packaging Standards Are Now Non-Negotiable
Global buyers are under pressure from regulators, distributors, and patients. They must ensure every product they source is traceable, authentic, and tamper-proof. That means export-ready packaging is no longer optional — it’s the foundation of international trade.
Key compliance must-haves include:
Track & Trace Systems – complete product visibility across the supply chain
Serialization – unique identifiers that meet global compliance norms
Tamper-Evident Features – seals or packaging that immediately reveal interference
Scan-Based Proof – QR codes or secure markings enabling instant authentication
Without these, buyers see risk — and in today’s market, risk means rejection. It’s not just about checking compliance boxes. Buyers want reassurance that:
Their shipments won’t face customs delays due to packaging gaps
They won’t be caught in regulatory disputes in importing countries
They can confidently show stakeholders a secure supply chain
For exporters, this transforms packaging into a proof of credibility. It’s no longer just a container — it’s part of your business reputation.
Regional Buyer Expectations: One Size Doesn’t Fit All
Every region enforces its own regulations. Understanding them isn’t just smart — it’s survival.
Region
Key Packaging Expectations
What It Means for Exporters
European Union (EU)
Strict serialization under the FMD (Falsified Medicines Directive) with database-driven verification.
Packs must be registered and verifiable via EU hub. Non-compliant shipments are rejected at borders.
Exporters must ensure their systems “talk” with US buyers’ systems for seamless data exchange.
Middle East & Africa
High counterfeit risks demand visible tamper-evidence + secure scan codes.
Buyers expect seals and markings they can verify instantly at distributor level.
According to the WHO, 1 in 10 medical products in low- and middle-income countries is substandard or falsified — highlighting why MEA and APAC buyers demand extra layers of security.
Before shipping, ask yourself:
Does every pack carry a unique, scannable serialization code?
Is there a tamper-evident seal that cannot be replaced unnoticed?
Can my systems generate and share serialization data with buyers?
Do I have scan-based proof of authenticity ready for customs or audits?
If the answer is “no” to any of these, your packaging isn’t truly export-ready.
Indian pharma is globally respected for high-quality medicines. But as regulations tighten, packaging standards are becoming the new benchmark for trust.
Those who adapt quickly — with serialization, secure QR codes, and tamper-evident solutions — will stand out as reliable partners. On the other hand, exporters who delay risk losing contracts, not because of product quality, but because their packaging didn’t pass the credibility test.
Global buyers are no longer asking if your packaging is compliant — they’re asking how quickly you can prove it.
Export-ready packaging is now a business advantage, not just a compliance step. For exporters preparing to expand globally, investing in the right packaging solutions is no longer optional.
Because in today’s market, packaging isn’t just protecting your product — it’s protecting your growth.
At Lasersec Technologies, we partner with pharma exporters to ensure their packaging meets global serialization, traceability, and anti-counterfeit standards — helping you ship with confidence and win global trust.
A shopper picks up your product from a neighborhood store. They scan the pack, expecting a reward — loyalty points, cashback, or a small surprise.
But what if the same reward has already been claimed using a counterfeit version of your product?
For FMCG brands operating in high-volume, price-sensitive markets, this is no longer a rare edge case. It is a growing reality that is quietly forcing loyalty programs to evolve.
Today, phygital loyalty programs are emerging as a critical solution — ensuring that consumer rewards are unlocked only through genuine, authenticated FMCG products.
Loyalty in FMCG Is Built on Trust, Not Just Rewards
In fast-moving consumer goods, loyalty is driven by habit, availability, and confidence. Consumers repeatedly choose brands they trust — brands that feel fair, reliable, and transparent.
However, when loyalty programs can be exploited:
Genuine consumers feel cheated
Counterfeit products benefit from real promotions
Marketing spends increase without proportional growth
Over time, promotional excitement turns into doubt. And once trust erodes, loyalty weakens.
Why Traditional Loyalty Programs Fail in FMCG Environments
Most conventional loyalty programs rely on printed QR codes, alphanumeric codes, or digital coupons. While these methods increase participation, they introduce serious vulnerabilities.
Common issues include:
Codes being copied, shared, or resold
Multiple redemptions from a single code
Rewards claimed without a genuine product purchase
For FMCG brands running nationwide or multi-country campaigns, this results in:
Misallocated rewards and promotional leakage
Inaccurate campaign performance data
Increased scrutiny from finance and audit teams
The challenge is not loyalty itself — it is verifying who truly deserves the reward.
What Is a Phygital Loyalty Program?
A phygital loyalty program connects physical product authentication with digital consumer engagement.
Unlike traditional systems, phygital loyalty ensures that:
The physical product is authenticated first
Authenticity is verified through a secure scan
Rewards are unlocked only after verification
By linking product authentication and loyalty rewards, FMCG brands ensure that incentives flow only from genuine products.
This approach builds directly on track and trace authentication systems and transforms loyalty from a volume-driven tactic into a trust-driven strategy.
A Better Loyalty Experience for FMCG Consumers
From the consumer’s perspective, phygital loyalty feels simple yet reassuring.
A single scan provides:
Instant confirmation that the product is genuine
Access to loyalty rewards or offers
Brand-backed product information and guidance
That moment of reassurance matters.
In everyday FMCG categories — food, beverages, personal care, home essentials — this subtle confirmation strengthens confidence and encourages repeat purchases.
Authenticity becomes part of the consumer experience, not an afterthought.
How Phygital Loyalty Helps FMCG Brand and Marketing Teams
For internal stakeholders, phygital loyalty programs deliver measurable value.
Loyalty stops being a risk — and starts becoming a strategic asset.
Counterfeiting Is a Mass-Market FMCG Problem
Counterfeiting is no longer limited to premium or luxury categories. In FMCG supply chains, counterfeit products move quickly and blend easily with genuine stock.
When promotions are attached to unauthenticated products, counterfeit circulation accelerates.
Phygital loyalty programs help FMCG brands:
Discourage counterfeit participation in campaigns
Reduce misuse of brand-funded incentives
Reinforce trust at the point of purchase
This is particularly critical in emerging markets across Asia, Africa, the Middle East, and Latin America, where volume, price sensitivity, and complex distribution networks increase risk.
How Lasersec Technologies Enables Phygital Loyalty
At Lasersec Technologies, we help FMCG brands integrate product authentication with loyalty programs through scalable phygital solutions.
Our approach combines:
Physical security features embedded into packaging
Secure scan-based authentication technologies
Digital systems that integrate seamlessly with loyalty platforms
The result is a loyalty ecosystem where rewards are unlocked only through genuine FMCG products — protecting consumers, campaigns, and brand equity.
How Phygital Loyalty Helps FMCG Brand and Marketing Teams
For internal stakeholders, phygital loyalty programs deliver measurable value.
They help FMCG brands:
Protect promotional budgets from misuse
Ensure rewards reach genuine buyers
Improve campaign ROI measurement
Capture clean, reliable engagement data
When loyalty rewards are tied to secure product authentication, campaigns become auditable, defensible, and scalable.
Loyalty stops being a risk — and starts becoming a strategic asset.
How Phygital Authentication Powers Secure Loyalty Programs
Phygital loyalty programs only work when the product itself is verified as genuine. Without secure authentication, rewards can still be misused through counterfeit products.
At Lasersec Technologies, phygital authentication is built by integrating physical and digital security into a single, connected ecosystem. This includes holographic foils, tamper-evident seals, dynamic QR codes, and track-and-trace systems embedded directly into FMCG packaging.
Each consumer scan first confirms product authenticity and packaging integrity. Only after successful verification are loyalty rewards unlocked. This prevents duplicate claims, code copying, and reward misuse linked to counterfeit products.
By connecting authentication with loyalty systems, FMCG brands create a transparent, secure, and controlled reward environment — one where incentives are triggered only by genuine products.
Counterfeiting Is a Mass-Market FMCG Problem
Counterfeiting is no longer limited to premium or luxury categories. In FMCG supply chains, counterfeit products move quickly and blend easily with genuine stock.
When promotions are attached to unauthenticated products, counterfeit circulation accelerates.
Phygital loyalty programs help FMCG brands:
Discourage counterfeit participation in campaigns
Reduce misuse of brand-funded incentives
Reinforce trust at the point of purchase
This is particularly critical in emerging markets across Asia, Africa, the Middle East, and Latin America, where high volumes and complex distribution networks increase exposure.
Why Phygital Loyalty Is the Future of FMCG Engagement
As counterfeit risks rise and consumers demand transparency, loyalty programs must evolve.
Phygital loyalty programs enable FMCG brands to:
Build long-term consumer trust
Reduce promotional fraud
Strengthen brand credibility across markets
Create fair, data-driven engagement systems
Loyalty is not built by giving more rewards.
It is built by ensuring that the right rewards reach the right consumers — through genuine products.
When authenticity comes first, trust follows naturally. And when trust is sustained, loyalty lasts — across products, campaigns, and years.
Partner with Us to Build a Phygital Future
Whether you’re in pharma, FMCG, apparel, electronics, or automotive, Lasersec Technologies helps your brand stay ahead of counterfeit threats. Connect with us for a consultation or demo to experience how our Phygital Authentication solutions can transform your brand protection strategy.
Spotting a fake is easy — until it’s your brand on the line.
In today’s fast-paced digital marketplace, counterfeiters are smarter, faster, and more organized than ever. They replicate packaging, clone QR codes, and even build fake websites that mirror authentic ones.
Relying on a single layer of protection is no longer enough. What brands need today is a smarter, connected, and traceable defense system.
That’s exactly where Phygital Authentication steps in — a seamless blend of physical security and digital verification that ensures every product remains genuine, trackable, and trusted.
What Is Phygital Authentication?
The word “Phygital” combines physical + digital.
It’s the next evolution in brand protection and anti-counterfeiting technology.
Imagine combining:
Physical features such as holograms, tamper-evident seals, or unique labels, with
Digital tools such as secure QR codes, NFC tags, or blockchain links.
Together, these create a two-factor authentication system for products:
Physical layer: Provides instant, visible proof of authenticity.
Digital layer: Enables real-time online verification, tracking, and analytics.
This powerful combination makes verification intuitive, transparent, and nearly impossible to replicate.
Why Every Industry Needs to Go Phygital
Counterfeiting is no longer limited to luxury or pharma — it’s now a multi-industry threat. From FMCG and automobile parts to electronics and apparel, fake products infiltrate every market, damaging brand reputation and consumer trust.
A consumer could unknowingly buy a fake skincare product that looks identical to the real one.
A patient could receive a counterfeit medicine, risking serious health consequences.
A dealer might end up stocking duplicate machine parts, affecting equipment performance.
Phygital Authentication helps track products from factory to shelf, offering end-to-end supply chain visibility. It empowers brands to identify, trace, and stop counterfeit products — before they reach consumers.
The Power of Combining Physical and Digital Security
Digital identifiers (unique QR codes, serialized data, blockchain records) → enable live product authentication and data analytics.
Result: A powerful, tamper-resistant system that ensures authenticity, traceability, and accountability across the entire product lifecycle.
Each scan tells a story — one of trust, transparency, and technology working hand-in-hand.
Beyond Counterfeit Protection — Building Consumer Trust
Phygital Authentication isn’t only about protecting brands; it’s about creating genuine connections.
When customers scan a product and instantly verify its authenticity — or receive personalized information, rewards, or thank-you notes — it turns a simple purchase into an emotional experience. This sense of assurance and appreciation builds lasting loyalty and brand trust.
In an era of endless choices, trust isn’t optional — it’s your strongest advantage.
Future-Proofing Brand Protection
Counterfeiters are evolving — but so is technology.
Phygital Authentication ensures brands stay one step ahead with scalable, intelligent, and data-driven protection.
By merging physical security features with digital intelligence, brands unlock:
Real-time product traceability
Anti-counterfeiting analytics
Consumer engagement opportunities
Regulatory compliance support
This makes it not just a security solution — but a strategic investment in long-term brand integrity.
The future of anti-counterfeiting isn’t about choosing between physical or digital — it’s about merging both.
Phygital Authentication represents the next leap in brand protection, enabling businesses to:
Secure every product
Strengthen customer confidence
Ensure full supply chain transparency
How Lasersec Technologies Powers Phygital Authentication
At Lasersec Technologies, we integrate cutting-edge physical and digital security to deliver true Phygital Authentication. Our portfolio includes holographic foils, tamper-evident seals, dynamic QR codes, and track-and-trace systems — all designed to create a connected, secure, and transparent product ecosystem. Each solution is customized to meet your industry’s compliance needs while strengthening brand integrity and consumer trust.
Partner with Us to Build a Phygital Future
Whether you’re in pharma, FMCG, apparel, electronics, or automotive, Lasersec Technologies helps your brand stay ahead of counterfeit threats. Connect with us for a consultation or demo to experience how our Phygital Authentication solutions can transform your brand protection strategy.
